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Hospital Consumer Assessment of
Health Care Providers and
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Measures Related to Patient Satisfaction

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Below is a summary of measures from the various reports we have available to us that are related to Patient Satisfaction.

Quality Report Legend:   Excellent   Above Average   Average   Needs Improvement  Unavailable
 

Patient Satisfaction Report

 

Nurse Communication (HCAHPS)

66%

Doctor Communication (HCAHPS)

68%

Staff Responsiveness (HCAHPS)

52%

Pain Management (HCAHPS)

60%

Communication on Medications (HCAHPS)

51%

Environment (HCAHPS)

66%

Quiet (HCAHPS)

43%

Discharge Information (HCAHPS)

81%

Overall Satisfaction (HCAHPS)

53%

Willingness to Recommend (HCAHPS)

53%